• Abelson, J. (2001) 'Understanding the role of contextual influences on local health-care decision making: case study results from Ontario, Canada', Social Science & Medicine, 53(0277-9536), pp. 777-793.

  • Abelson, J. & Lomas, J. (1996) 'In search of informed input: a systematic approach to involving the public in community decision making’, Healthcare, 9(4), pp. 48–52.

  • Airoldi, M. (2013) ‘Disinvestments in practice: overcoming resistance to change through a sociotechnical approach with local stakeholders.’, Journal of Health Politics, Policy and Law, 38(6), pp. 1149-1171.

  • Axler, H. et al. (1997) ‘Planning for complex change: insights from the Metro Toronto District Health Council Hospital restructuring project’, Healthcare Management Forum, 10(2), pp. 33–39.

  • Barratt, H. et al. (2015) ‘Factors that influence the way local communities respond to consultation processes about major service change: A qualitative study’, Health Policy, 119(9), pp. 1210–1217.

  • Carver, N. et al. (2011) ‘Reconfiguration. Talking services into shape’, Health Service Journal, 121, pp. 21–23.

  • Caseley, C. (2010) ‘Lend an ear to your service users’, Health Service Journal, 2010; 120: pp. 24–25.

  • Crawford, M. J. et al. (2002) ‘Systematic review of involving patients in the planning and development of health care’, British Medical Journal, 325(7375), pp. 1263–1268.

  • Crawford, M., Rutter, D. & Thelwall, S. (2003) User Involvement in Change Management: A Review of the Literature. London: NCCSDO.

  • Dalton, J. et al. (2015) ‘Service user engagement in health service reconfiguration: a rapid evidence synthesis.’, Journal of Health Services Research & Policy. 21(3), pp. 195–205.

  • Edwards, J. (1995) ‘Public consultation. Public enemy. Why asking the people about acute services goes wrong’, Health Service Journal, 105(5469), pp. 22–24.

  • Garnett, J. (1999) ‘Polls apart’, Health Management, 3(7), pp. 18-9.

  • Gold, S.K.T., Abelson, J. & Charles, C.A. (2005) ‘From rhetoric to reality: Including patient voices in supportive cancer care planning’, Health Expectations, 8(3), pp. 195–209.

  • Goodwin, N. and Rhodes, I. (1996) ‘Reshaping services together’, Health Director, 31, p. 14.

  • Greenhalgh, T. et al. (2009) ‘How Do You Modernize a Health Service? A Realist Evaluation of Whole-Scale Transformation in London’, Milbank Quarterly, 87(2), pp. 391–416.

  • Greenhalgh, T., Humphrey, C. and Woodard, F. (2011) User Involvement in Health Care. Chichester: Wiley-Blackwell.

  • Independent Reconfiguration Panel (2010) Learning from reviews : an overview (3rd edition). London: Independent Reconfiguration Panel.

  • Jones, L. & Exworthy, M. (2015) ‘Framing in policy processes: a case study from hospital planning in the National Health Service in England.’, Social science & medicine, 124, pp. 196–204.

  • Mahadkar, S., Mills, G. & Price, A.D.F. (2012) ‘Stakeholder consultation practices within healthcare infrastructure planning: A conceptual approach to strategic asset management’, Built Environment Project and Asset Management, 2(2), pp. 127–145.

  • Moore, A. (2006) ‘Where managers fear to tread, myths and legends may rush in’, Health Service Journal, 116(6034), pp.16-7.

  • NHS Clinical Commissioners (2015) A guide for CCGs: engaging the public in difficult decisions about health service change. London: NHS Clinical Commissioners.

  • NHS Confederation (2013a) Service redesign case study: Better Healthcare in Bucks. London: NHS Confederation.

  • NHS Confederation (2013b) Service redesign case study: Providing specialist emergency care in Northumbria. London: NHS Confederation.

  • NHS Confederation (2013c) Service redesign case study: Redesigning maternity services in Sandwell and West Birmingham. London: NHS Confederation. 

  • NHS Confederation (2013d) Service redesing case study: Healthier together. London: NHS Confederation.

  • Roberts, L. (2014) Evaluation of Making it Better Evaluating the programme to reconfigure maternity, neonatal and children’s services in Greater Manchester. London: Office for Public Management.

  • Rose, D. et al. (2003) User and Carer Involvement in Change Management in a Mental Health Context : Review of the Literature. London: NCCSDO.

  • Rutter, D. et al. (2004) ‘Patients or partners? Case studies of user involvement in the planning and delivery of adult mental health services in London’, Social Science and Medicine, 58(10), pp. 1973–1984.

  • Scottish Health Council (2006) A report on NHS Greater Glasgow and Clyde’s Consultation on redesigning local children’s services for Inverclyde. Glasgow: Scottish Health Council.

  • Scottish Health Council (2008) A report on NHS Greater Glasgow and Clyde’s Consultation on Maternity Services in Clyde. Glasgow: Scottish Health Council.

  • Thurston, W. E. et al. (2006) ‘Public participation for women’s health: strange bedfellows or partners in a cause?’, Health Care Women Int, 26(5), pp. 398–421.

Studies included in this review